Contact
Get help understanding your financial aid
Nothing you send here goes anywhere near your actual FAFSA or school account — this is just a question to us.
1
You send your question
Tell us what stage you're at and what's confusing — a term, a letter, a decision.
2
We reply by email
You'll get a plain-English answer and, where relevant, a link to the exact official page that applies to you.
3
You take it from there
Any actual filing, correction, or appeal happens directly with your school or at studentaid.gov — we point you there, we don't do it for you.
We do not publish an email address, so this form is the fastest route to a person. We cannot answer questions about your personal financial situation or tell you whether you qualify for anything.